It has always been in the heart of HTL Logistics to invest in the best, be it our people or our equipment. That means our customers can, and do, expect the best service available. Successful utilization of technology can be a critical. Our Industry leading approach to giving our customers complete transparency on all of their freight is a first in Logistics and is winning HTL Logistics significant new contracts. The infrastructure setup at HTL removes the need to run multiple, complex systems, and ensures that shipments are processed with speed and precision – from the initial quote and booking to customs clearance, transport, forwarding, warehousing and the final invoice being issued to the client.

HTL’s IT infrastructure consists of the latest technology through out the Asia-Pacific region. The e-mail
server, application server and the cargo tracking system, all with enhanced security , are located in a
centralized environment based in Australia, with backup services maintained in Singapore. The primary
communication within HTL is through phone and e-mail.

Documents such as Airway bills, Purchase Orders, Invoices, Remittance Advices etc, are transmitted through EDI for various customers and agents as well as Inter-Company exchanges. In order to provide better facilities, customization has been carried out for major customers. All important documents are scanned and sent as attachments through the internet thereby eliminating the use of paper usage thus assisting the environment. At every stage of a shipment, completed tasks can automatically close and the system will then generate and distribute to external parties the relevant documentation and EDI, including transport documents, bills of lading, customs documents and more.

HTL’s investment in web applications provides easy access to shipment details, status, tracking and notifications through a click of a button. If a container is delayed, you are notified immediately and the appropriate messages can be triggered, keeping your customer informed and helping to reduce penalties and wasted charges along the way. By tracking your shipment through http://www.htllogistics.com/tracking , visibility on the status of your shipment means you can proactively plan for your business and keep your customers informed, providing them greater customer service

Our secure, reliable, and custom-tailored cloud-based logistics execution platform also provides deeply integrated, enterprise-grade and accrual-based accounting capability within the platform, allowing HTL to handle both operational and non-operational accounting.

With its powerful and flexible accounting tools we can with multiple currencies and compliance functions, all supported through accounts receivable, accounts payable, cash books, job costing and the general ledger.