Introduction

The Company's IT infrastructure consists the latest technology through out Asia pacific region. The e-mail server, application server and the cargo tracking system are located in a centralized environment based in India with a backup services maintained in Singapore. All branches are connected through 64 k leased lines with ISDN as a backup.
The primary communication within HTL is through e-mail. Each individual maintains his/her own pop3 accounts thereby streamlining the process of customer services. The Company has its own WEB page where details could be browsed.

Electronic Data

Documents such as /airway bills, Purchase Orders, Invoices, Remittance Advices etc.. are transmitted through EDI for various customers and agents. It is planned to use this method for inter Company documents flow too. In order to provide better facilities, customization has been carried out for major customers. Scanning All important documents are scanned and sent as attachments through the internet. The system will generate a bar code for all Airway bills. Thereafter information could be retrieved using a bar code reader. This provides an error free environment.

Web Applications

The Complete details of all shipments are maintained in a central server. Each customer will be given a User ID and a Password to access shipment details, shipment status, tracking, notifications etc thereby avoiding the usual hassle of calling, misinformation etc. The tracking can be done through http://www.htllogistics.com